WHAT TO EXPECT
When you bring to car or light truck to K Auto Repair & Tire Center for service, we want to take care of both you and your vehicle. We strive to make your experience to be as smooth and enjoyable as possible with every visit. Please park your car in the nearest empty space and come inside to speak with either Kevin, Nathan, Bob, or Rick.
We will review your appointment and confirm the service for that day. We will also take the time to explain what will happen, and are happy to answer any questions that may arise. During that conversation, we will also confirm your contact information, and whether or not you will wait for your vehicle, need a ride to and from your local workplace, or need use of one of our courtesy loaner cars. We value the trust you have placed in us, and all information collected is strictly for K Auto Repair use only. We never share that information with anyone or any company.
We take pride in delivering the experience, as well as the high level of technical service, that you deserve. K Auto Repair provides a number of amenities depending on whether you have to be on your way or wait for your vehicle onsite.
If you choose to leave and return, K Auto Repair will provide: A ride to and from your local workplace; or, a loaner vehicle at no additional charge with your service (except gasoline).
If you choose to wait for your vehicle, K Auto Repair wants to make your wait both comfortable and productive. If you choose to wait K Auto Repair provides the following amenities FREE: Power and Wi-Fi for your mobile devices; Coffee and Water; and Restrooms.
With every service visit, K Auto Repair will conduct a FREE inspection of the vehicle to determine if there is any another issue that may require your attention. We do this because we value your safety, and we want you to be aware of the condition of your vehicle. We will let you know whether or not the repair should be done on that day or if can be performed at a later date. We feel it is our job to educate our customers about their automobiles and let you make the decision when you feel it is right.
K Auto Repair will contact you as soon as the work is completed. When you return, we will review the work that was performed, and get you back into your vehicle and on your way!